In telecommunications, broadband is a wide bandwidth data transmission with an ability to simultaneously transport multiple signals and traffic types. The medium can be optical fibre.

Broadband provides a superior internet experience over dial-up connection as it allows ease of downloading or uploading large-sized files or multimedia content web pages much faster.

The broadband technology you choose will depend on a number of factors. These may include whether you are located in an urban or rural area, how broadband Internet access is packaged with other services such as voice telephone and home entertainment, price, and availability.

It's an always-on Internet service, where high-speed Internet is delivered over special cable. This technology uses Fiber to deliver Internet that has a higher capacity and are more weather resistant in comparison to Telephone cables that are designed to carry voice only.

Cable Internet uses a Cable Modem to communicate between your computer and the Internet. It works in very similar manner as the modem used for dial-up connection, but converting your data requirements into a high-speed form compatible with the cable infrastructure.

Cable Internet uses a cable modem to communicate between your computer and the Internet. The interface is between the higher speed cable and your PC. A cable modem has a capacity to transmit UNLIMITED data IN dialup modem.

Yes, you will need a modem if you want to access multiple devices.

Fiber to the x (FTTX) is a generic term for any broadband network architecture using optical fibre to provide all or part of the local loop used for the last mile. FTTX is a generalization for several configurations of fibre deployment, arranged into groups like FTTH/FTTB/FTTF (Fiber laid all the way to the home/building/Floor) and with copper wires completing the connection.

As fibre optic cables are able to carry much more data than copper cables, the traditional copper-based networks are being replaced by fibre and thus paving the way for providing Gig interfaces for the subscribers.

You can apply for new connection by clicking on new enquiry and register your details.

No payment has to be made at the time enquiry but once you decide to opt for our plans you need to pay the charges as applicable.

Once we complete technical feasibility in your area/building is verified by our team, you will receive a call from SHENG LI TELECOM Broadband to assist you on selecting a tariff plan and in making an online payment.

If you wish to make offline payment the company will arrange for pickup of your cheque/cash. The installation will be done after DOCUMENTATION IS DONE. You will need to submit the below-listed documents for enabling service activation.

1) Address Proof: Photocopy of ANY ONE of the following

  1. Ration Card
  2. Latest Society or Water Bill
  3. Latest MTNL Bill
  4. Property Tax or IT Returns
  5. Latest Paid Bill of Another Operator

2) Photo Identity: Photocopy of ANY ONE of the following

  1. Passport
  2. PAN Card
  3. Aadhar Card
  4. Voter's ID Card
  5. Driving License
  6. Company or College ID (Current Session)
  7. Latest Paid Bill of Another Operator

3) Incase of office address for billing:

  1. Proof of Address of existing company.
  2. NOC from the company.

4) One Recent Passport Size Colour Photo

Installation charges are based on the validity of plan selected. Currently, there are no installation charges for 6 months and 12 months plan.

Tariff plan is a plan that a subscriber has opted for determining his requirement for Speed and usage for a given pre-determined validity.

We offer different types of plan such as GB, FUP (FARE USAGE PLAN) Unlimited Plans, You can choose your appropriate plan according to your requirement and usage.

Customers can opt for high speed plans with limited GB of data at certain speed and after that moves to slower speed. The intent of our Fair Usage Policy is to provide the optimum internet expe-rience to all customers.

SHENG LI TELECOM Broadband has introduced a Mobile application to serve its subscriber with ease and convenience. Features of the SHENG LI TELECOM Broadband app are as mentioned below:

  1. Quick Pay
  2. Login to check your account details
  3. Renew Online
  4. Check Usage
  5. Request for technical help
  6. Set up renewal reminders

You need to renew your account when it nears the threshold of your Mb/GB limit /Service validity date. SHENG LI TELECOM Broadband will intimate you when you are reaching the threshold by SMS or call, to facilitate service renewal.

Procedure for renewal by online payment using net banking /Credit card(Master/visa)/ Debit Card/ Wallet Cash cards/ IMPS.

1) Online Payment:

  • Step 1: Go to
  • Step 2:Click on ‘My Account’ and login using your user name and password.
  • Step 3: Click on ‘Make payment’ if you want same plan to activate.
  • Step 4: Click on ‘Change Package’ if you want to change the plan.
  • Step 5: Select Net banking/Credit card and enter the payment gateway and follow the process.
  • 2) Offline Payment:

    We assist in offline account renewal using cash or cheque through our collection executives. You will have to call ON OUR CUSTOMER CARE to place a request for payment collection. An execu-tive will visit your location address to collect the payment within 24 hours.

    Account/Login id is the unique identification number assigned to every subscriber in SHENG LI TELECOM Broadband. The number has to be kept handy while interacting with SHENG LI TELE-COM Broadband service executive.

    1) You can call our customer care and reset your password.

    2) To reset your password online

    1. Step 1: Go to
    2. Step 2: Click on ‘RESET’ to change the password.

    If you are shifting your home, you can call up SHENG LI TELECOM Broadband customer care to find out whether the new location already has the SHENG LI TELECOM Broadband service. If service is available at a new location, our Customer care will take down the request for a shift in location. The one-time charge for SHIFTING WILL BE 1000/-

    We are happy to assist you with any technical related issues faced while using our service. A technical team member will be assigned to your case to resolve the issue. However, before you call us to register complaint please run through the following checklist:

    1. The LAN cable is properly plugged in to the computer/router.
    2. Make sure that the LAN Card / Wireless adapter is not disabled.
    3. See if the LED lights on the LAN card are blinking or not.
    4. Make sure that the LAN Connection is indicating ‘Connected’
    5. If you are using a ‘Router’, please restart the same.

    Please go to Start > Run, here type ’cmd’ and the Command prompt / DOS prompt will appear. In the Dialogue box which appears please type ‘ipconfig /release’ followed by ‘ipconfig /renew’. Then try to surf again.

    Disable and then enable your LAN card / Wireless Card / switch off your router, wait a few seconds and then switch it on again.

    If your internet does not work post following the above steps, please contact the support team AND RAISE A REQUEST.

    If you are facing service, billing or connection related issues, please register your complaint through the following channels.

    1. Call customer care (020-300-30-300) dial 2 for TECHNICAL SUPPORT.
    2. SHENG LI TELECOM Broadband MOBILE APP (link) login with your registered mobile number and password and click on support menu, MENTION THE ISSUE.

    You can cancel or disconnect your SHENG LI TELECOM Broadband account by registering dis-connection request either by call or email.


    The port has been disconnected by the remote machine. You have entered an incorrect user name or password. – OR – The connection is not valid (for example, the cable is unplugged).


    Your modem (or other connecting device) has reported an error. You may have either incorrectly installed WinPoET or removed the iVasion PoET adapter (in Windows 95/98). Remove WinPoET, restart your PC, and re- install WinPoET.


    Access denied due to invalid username and/or password on the domain.


    Your modem (or other connecting device) has reported an error. You may have either incorrectly installed WinPoET or removed the iVasion PoET adapter (in Windows 95/98). Remove WinPoET, restart your PC, and re- install WinPoET.

    We collect information from you when you place an order or enter information on our site.

    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

    • - To allow us to better service you in responding to your customer service requests.
    • - To quickly process your transactions.

    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

    We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

    We honour do not track signals and do not plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    1. Go to SHENG LI TELECOM Brodband App
    2. Click on New Customer
    3. Fill your Name
    4. Fill Mobile Number
    5. Fill Email ID
    6. Fill Address
    7. Enter the Captcha and click submit

    It's also important to note that we do not allow third party behavioral tracking

    Within 1 business day. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors. The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    we collect your email address in order to be in accordance with CANSPAM we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

    We provide customised Internet Services. Meet our Experts and Get a consulting today!